Privacy policy
Express Your Universe respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share information when you visit our website, make a purchase, or interact with our store.
Our store is powered by Shopify, which helps us securely process orders and provide our services.
By using our website or purchasing from us, you agree to the practices described below.
Information We Collect
Information you provide directly
When you place an order, sign up for emails, or contact us, we may collect:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment details
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Account login information
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Customer support messages
Information collected automatically
When you browse our site, we may automatically collect:
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IP address
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Device and browser type
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Pages viewed and time spent
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Shopping cart activity
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Cookies and tracking data
Order information
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Products viewed or purchased
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Transaction history
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Returns or exchanges
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Ship products and send tracking updates
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Handle returns or exchanges
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Provide customer support
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Improve our website and shopping experience
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Prevent fraud and enhance security
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Send marketing emails or promotions (only if you opt in)
You can unsubscribe from marketing emails anytime.
Sharing Your Information
We only share information when necessary to operate our store, including with:
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Shopify (our ecommerce platform)
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Payment processors
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Shipping and fulfillment providers
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Analytics and customer service tools
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Legal authorities if required by law
We do not sell your personal information.
Cookies & Tracking Technologies
We use cookies and similar tools to:
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Remember your preferences
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Keep your cart saved
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Improve performance
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Analyze traffic
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Show relevant ads
You can disable cookies through your browser settings if you prefer.
Data Security
We use industry-standard security measures to protect your personal information. However, no online system can be guaranteed 100% secure.
Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data
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Receive a copy of your data
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Opt out of marketing communications
To make a request, contact us using the information below.
Children’s Privacy
Our store is not intended for children under 13. We do not knowingly collect personal information from children.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices or content.
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted here with an updated date.
Contact Us
If you have any questions or requests regarding your personal information, please contact: